Returns & Exchanges

At KegLand, we want to ensure your home brewing and dispensing equipment meets your exact specifications. If you are not completely satisfied with your purchase, we offer a straightforward return process within 30 days of delivery for unused items in their original packaging.

Return Process

• 1.
  Initiate Return Request

  Contact our customer service team via the support portal with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the unused items in their original manufacturer packaging, ensuring all components, manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Ship to Warehouse

  Affix the provided return label or address the package to our central distribution hub, using a trackable shipping service to ensure safe delivery of your brewing gear.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned hardware, we will process your refund or store credit within 5-7 business days to your original payment method.